Information we collect
When you request a quote or book a job, we collect what we need to do the work: your name, phone number, email address, service address, and project details — including any photos you text or send us. If you call, we may keep a record so we can follow up accurately.
How we use your information
We use your information to provide quotes, schedule and complete jobs, process payments, honor our 3-year workmanship warranty, and communicate about your project. We may also send service updates or review requests related to work we have done for you.
Text messaging (SMS)
By providing your mobile number or texting us, you agree to receive text messages from Level Up Handyman about quotes, scheduling, and job updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Your mobile number is never sold or shared with third parties for their marketing.
Cookies
Our site may use basic cookies to keep things working — remembering preferences and understanding aggregate traffic. No ad-tracking profiles built on your visit.
Sharing your information
We do not sell your personal information. We share it only when necessary to run the business: with scheduling or payment processors who help us serve you, or when required by law.
Data retention
We keep your information only as long as needed for the purposes above — quotes, completed work, warranty coverage, and legal obligations — then it is removed or anonymized.
Contact us
Questions about this policy or your information? Call (702) 884-5003 or visit us at 6655 W Sahara Ave Ste D110-3A, Las Vegas, NV 89146.