Privacy Policy

Effective date: September 3, 2026
Last updated: September 3, 2026

Level Up Handyman LLC (“Level Up Handyman,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit leveluphandyman.co, request an estimate, schedule a service, communicate with us, or otherwise use our services.

1. Information We Collect

Information you provide

We may collect information that you submit through our website, booking system, telephone calls, emails, text messages, social media, or other communications, including:

Your name, email address, telephone number, and service address.
Appointment requests, preferred dates and times, and access instructions.
Details about the work you want performed.
Photos or videos of your property or proposed project.
Messages, questions, reviews, and other communications.
Estimates, invoices, appointment history, and service records.
Marketing and communication preferences.

Please avoid including sensitive personal information in project photographs or messages unless it is necessary for us to provide the requested service.

Payment and financing information

Payments and financing applications may be processed by third-party providers. Those providers may collect payment card, bank, identification, credit, or other financial information directly from you under their own privacy policies.

Level Up Handyman may receive limited transaction information, such as the payment amount, payment status, financing status, transaction identifier, or the last four digits of a payment card. We generally do not receive or store complete payment-card numbers.

Information collected automatically

When you use our website, we and our website, analytics, and advertising providers may automatically collect:

Internet Protocol address.
Browser, device, and operating-system information.
Pages viewed, buttons clicked, and time spent on the website.
Referring websites, advertisements, or search terms.
Approximate location derived from an IP address.
Cookie identifiers and similar online identifiers.
Information about interactions with our advertisements.

Third-party analytics and advertising providers may collect information about your online activity over time and across different websites or online services.

2. How We Use Information

We may use personal information to:

Respond to questions and estimate requests.
Schedule, confirm, reschedule, and complete appointments.
Evaluate projects and prepare estimates.
Provide handyman and related home services.
Communicate about appointments, projects, payments, and customer support.
Process payments and administer financing options.
Maintain customer, accounting, tax, and business records.
Operate, secure, analyze, and improve our website and services.
Measure the effectiveness of advertising.
Send promotional communications when you have requested or consented to them.
Detect fraud, misuse, security incidents, or illegal activity.
Comply with applicable laws and enforce our agreements.
Protect the rights, property, and safety of our customers, workers, and others.

3. Text Messages and Calls

If you provide a telephone number, we may call or text you about your inquiry, estimate, appointment, project, payment, or other service-related matters.

If you separately consent to marketing text messages, we may also send promotional messages. Marketing consent is not a condition of purchasing services. Message frequency may vary, and message and data rates may apply. You may opt out of marketing texts at any time by replying STOP. Reply HELP for assistance or contact us using the information below.

We do not sell mobile telephone information or text-message opt-in consent. We do not share that information with third parties for their own marketing purposes. We may provide it to vendors that help us deliver messages and manage customer communications.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies for:

Essential website functions.
Security and fraud prevention.
Remembering preferences.
Website performance and analytics.
Advertising measurement and personalization.

Where available, you can manage nonessential cookies through the website’s cookie settings. You may also restrict cookies through your browser. Disabling cookies may cause parts of the website or booking process to function incorrectly.

We do not currently respond to browser “Do Not Track” signals because there is no uniform industry standard for interpreting them. Where applicable law requires recognition of another browser-based privacy signal, we will process it as required.

5. How We Share Information

We may disclose personal information to the following categories of recipients:

Website hosting, maintenance, and technology providers.
Scheduling, booking, and customer-management providers.
Payment processors and customer-financing providers.
Email, telephone, and text-message providers.
Analytics, social-media, and advertising providers.
Contractors or service professionals assisting with requested work.
Accountants, attorneys, insurers, and other professional advisers.
Government authorities or other parties when required by law or reasonably necessary to protect legal rights or safety.
A purchaser, successor, or other party involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of business assets.

These providers may process information only as permitted by their agreements with us or under their own privacy notices, depending on their role.

We do not sell covered personal information for monetary consideration as “sale” is defined under applicable Nevada privacy law.

6. Third-Party Services and Links

Our website may link to or integrate services operated by other companies, including booking, payment, financing, mapping, social-media, and review platforms.

Information you submit directly to those services is governed by their privacy policies. Level Up Handyman is not responsible for the privacy practices, content, or security of independent third-party websites or services.

7. Your Privacy Choices

Depending on where you live and the applicable law, you may be entitled to request that we:

Confirm whether we maintain personal information about you.
Provide access to certain personal information.
Correct inaccurate personal information.
Delete certain personal information.
Provide a portable copy of certain information.
Stop sending marketing communications.
Restrict or opt out of certain uses or disclosures.

These rights may be subject to verification and legal exceptions. For example, we may retain information needed to complete requested services, collect payment, maintain tax and accounting records, resolve disputes, prevent fraud, or comply with legal obligations.

To review or request a change to personal information collected through our website, email info@leveluphandyman.co with the subject line Privacy Request. Please describe your request and provide enough information for us to reasonably verify your identity.

You may unsubscribe from marketing emails using the link in the email. Opting out of marketing will not prevent us from sending necessary service or transaction communications.

8. Nevada Privacy Requests

Nevada residents may submit a verified request directing us not to make a future sale of covered information as defined by Nevada law. We do not currently make such sales, but you may still submit a request.

Email info@leveluphandyman.co with the subject line Nevada Privacy Request. Include your name, email address, telephone number, and a clear description of your request.

We may take reasonable steps to verify your identity. We will respond to a verified Nevada opt-out request within the period required by Nevada law.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and warranty records, collect payments, meet accounting or tax requirements, resolve disputes, enforce agreements, and comply with applicable law.

Retention periods vary depending on the type of information and why it was collected. When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

10. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system is completely secure. We cannot guarantee that personal information will never be accessed, used, or disclosed without authorization.

11. Children’s Privacy

Our website and services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information online from children under 13.

If you believe a child under 13 has provided personal information to us, contact us so we can review and delete it where appropriate.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, information practices, or legal obligations. The revised policy will be posted on this page with an updated effective date.

If a change is material, we may provide additional notice through the website, email, or another reasonable method.

13. Contact Us

For questions or privacy requests, contact:

Level Up Handyman LLC
6655 W Sahara Ave, Suite D110-3A
Las Vegas, NV 89146
Email: info@leveluphandyman.co
Phone: (702) 884-5003
Website: leveluphandyman.co